Wednesday 25 January 2012

EBI and PDBe services temporarily unavailable


From: Gerard DVD Kleywegt
Date: 6 January 2012 14:58


Due to an as yet unspecified "explosion in a network duct in London", the EBI in Hinxton (where all PDBe services, including deposition, are hosted) is currently cut-off from its London data centres (through which all EBI web and ftp traffic is routed). At present, it looks like normal PDBe service will not be resumed for at least 12 hours. We apologise for the inconvenience.

NOTES FOR DEPOSITORS:

If you were in the middle of a deposition with AutoDep or EmDep, all data you entered and uploaded up until the last time you pressed "Save" (and the page was refreshed in your browser) will have been saved on our disks. So there is no need to panic - simply continue the deposition session once we are back on-line.

If you have any concerns or questions, please contact our help desk and we will try and help you as best we can:


--Gerard

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